Tuesday, August 23, 2011
GenderTalk Works by Connie Glaser - Book review
GenderTalk Works
7 Steps for Cracking the Gender Code at Work
By: Connie Glaser
Published: January 18, 2007
Format: Hardcover, 154 pages
ISBN-10: 0961492783
ISBN-13: 978-0961492786
Publisher: Windsor Hall Press
"Gender talk that works is critical in the workplace - today more than ever". writes leading expert on gender communications at work, Connie Glaser, in her insightful and thought provoking book GenderTalk Works: 7 Steps for Cracking the Gender Code at Work. The author describes how understanding gender differences, in the way people communicate, is critical for managerial success in today's diverse work environments.
Connie Glaser recognizes that there are very real differences in the way that men and women communicate, both in their speaking and their listening styles. The author provides both inborn and societal reasons for these contrasting abilities, while offering a sensitive and caring discussion of the role that gender plays in the interactions between people. Connie Glaser shares evidence that men and women display subtle codes in both their speaking and their listening styles. These styles are often subconscious, and the speaker and listener are unaware of them even taking place during the conversation. The author also presents a clear difference in the managerial, training, and motivational techniques employed by both genders.
Connie Glaser (photo left) describes how a deeper understanding of the role that gender plays, in the different managerial methods of men and women, will enhance performance and productivity in an increasingly diverse workplace. The author presents very practical and easy to apply techniques, for improving inter-gender dialogue, that can prevent costly misunderstandings between managers and staff members. Failing to address these communication differences causes tension and unnecessary conflict within the workplace, destroying morale and lowering productivity.
A more clear understanding of gender diversity in communication skills leads to more inclusive work environments, a more engaged workforce, and multiplies the strengths that both men and women bring to the organization. Connie Glaser shares the following seven strategies for building gender communication skills throughout the company:
* Dig the cultural roots
* Dig into those hard wired gender differences
* Don't take conversation literally
* Read my lips - and other clues
* Send the right message
* Lighten up
* GenderTalk Works if you do it right
For me, the power of the book is how Connie Glaser addresses the issue of gender communication differences openly, while respecting both men and women and their contributions to the organization. The author combines stories of real world experiences in gender diverse workplaces with leading edge brain research that points to actual gender brain differences. Connie Glaser not only demonstrates why recognizing the crucial importance of improving gender communication skills, but also shows why that transformation leads to improved organizational health and productivity. The author shares seven practical and readily applicable steps for achieving deeper gender understanding in any work environment to build that stronger, more inclusive, and diverse company.
I highly recommend the very practical and strategy packed book GenderTalk Works: 7 Steps for Cracking the Gender Code at Work by Connie Glaser, to anyone seeking to enhance workplace communication skills in an ever more gender diverse workforce. The companies that embrace and celebrate the differences in gender communication styles will be on the leading edge of performance increases now and in the future.
Read the engaging and informative book GenderTalk Works: 7 Steps for Cracking the Gender Code at Work by Connie Glaser, and discover how to improve your communication skills for working with both male and female bosses, peers, and staff members. Your organization will be healthier, more engaged, and more productive than ever before.
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