Sunday, May 29, 2011

No Nonsense Retention by Jeff Kortes - Book review



No Nonsense Retention

Painless Strategies To Retain Your Best People


By: Jeff Kortes

Published: 2010
Format: Trade Paperback, 110 pages
ISBN: 978-0-615404-56-1
Publisher: Human Asset Management










Once turnover starts to accelerate, it is very hard to slow down, much less stop", writes President of Human Asset Management, Jeff Kortes, in his straight talking and idea packed book No Nonsense Retention: Painless Strategies To Retain Your Best People. The author describes, in no uncertain terms, the problems and realities of the modern workplace that lead to employee turnover,and shares practical advice on how to keep the best employees.

Jeff Kortes knows well that employee turnover is a very expensive challenge facing many companies. While recognizing that there is some good turnover where unsuitable employees move to other job, the author focuses on the more difficult problem of bad turnover where the best employees move on to other opportunities. Jeff Kortes addresses the internal issues, that lead to great employees leaving the organization, in a refreshing and problem solving format. Regardless of the size of the company, the behavior and actions of the manager or supervisor is one of the most critical factors leading to employee dissatisfaction and turnover. Jeff Kortes provides proven and organization building concepts to improve the relationship between the boss and the staff, that not only keep the best employees on the job, but increase productivity as well.



Jeff Kortes (photo left) points out that every organization is different, and each manager is a unique individual, with their own goals and styles. With those different goals and characteristics in mind, each organization must find a consistent measure to properly assess the real cost of what the author calls bad turnover of good employees leaving for jobs elsewhere. Once a metric is established, it must be continued to maintain a consistency of measurement and to avoid creating feel good numbers that mask a real employee retention problem.

Jeff Kortes provides useful advice for ending bad employee management practices that lead to employee dissatisfaction and a lack of engagement. More than simply offering higher wages and salaries, the author makes clear that employees must feel appreciated and be given respect for both their contributions and as people. The author also offers important tips on hiring the right people who are positive, motivated, and how to train them to become effective and productive employees.

For me, the power of the book is how Jeff Kortes combines a strong theoretical framework for reducing high turnover rates of good employees, with practical and proven techniques for ensuring that great employees are hired and retained within the company. The author describes not only why employees leave the organization but how to change those root problems so they no longer affect employee retention levels. The recommendations offered in the book are all easy to apply, and work for any size of company, from a small business to the largest corporations.

Most of the real world proven techniques suggested by Jeff Kortes cost little to no money, but return huge dividends in terms of employee engagement that translates into higher productivity and lower turnover rates. The author emphasizes the real costs of employee turnover, and shares tremendous ideas for reducing this needless and wasteful expense, while boosting the bottom line and overall employee satisfaction.

I highly recommend the practical and organizational changing book No Nonsense Retention: Painless Strategies To Retain Your Best People by Jeff Kortes, to anyone seeking to reduce their company's turnover rates of their good employees. This book not only provides ideas for hiring and keeping the best employees on the job, but also enhances employee morale and productivity. The author also demonstrates how to develop and apply an overall employee management and retention strategy that is both measurable and effective for any company.

Read the useful and results oriented book No Nonsense Retention: Painless Strategies To Retain Your Best People by Jeff Kortes, and develop the effective strategy that will place the best people within your organization, and keep them engaged and on the job. This book will lower employee turnover rates dramatically. That is the objective of the book, and the author conveys that important message very effectively.

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